Reviews

4.0 (290 reviews)

5.0

(91)

4.0

(110)

3.0

(48)

2.0

(29)

1.0

(12)

• 29 Jun 2022 Review by Tripadvisor traveller ChungLiPing

  Good service

  I am very happy with the good service experience with one of the manager, did not manage to get his name. Thank you for the out of the box experience.
• 27 Jun 2022 Review by Tripadvisor traveller elin0ng

  Excellent

  Good service and nice foods.
  The price is reasonable and the foods are very yummy. My family enjoyed it very much. Hope that Carlton will keep the same price til end of the year because we will definitely come again.
• 30 May 2022 Review by Tripadvisor traveller Plim30

  Buffer dinner on 27 May 2022

  the reservation team responded to email request was superfast/and accommodating.
  Requested for a surprise for my son's birthday, Cafe offer a slide of cake for the surprise celebration.
  Thank you Michele and her team as well as the Cafe staff for the wonderful experience and service.
• 10 May 2021 Review by Tripadvisor traveller Jaslyn S

  Terrible service - Just walk off without dining-in

  Reservation made a month ago for hotpot set lunch for 5pax on 8/5/21. A day before, I made initiative to call the cafe for confirmation. On actual day upon arrival, we were informed that the cafe have limited hotpots and each table will only be limited to 2 hotpots orders and was even suggested we share the 2 hotpots amongst the 5pax even thou it is supposed to be an individual hotpot set meal as advertised on their website. At that moment, there was only a table of 2 diners, how can there be a shortage of hotpots !  Isnt it ridiculous excuses for whatever reasons they have ? If the cafe has such a limitation for set meal, why we were not being inform beforehand as it was a pre-reservation a month ago  ?  You have spoiled our prearranged occasion. What a disappointment  with the service of a "4 Star Hotel"  !
  
• 9 May 2021 Review by Tripadvisor traveller ngofam

  Good affordable food and service.

  Good affordable food and service.
  Lunch set meals at $9.90++ local cuisine.
  Spacious.
  Breakfast can be crowded but sitting is fast. Good variety of choices. Bread, juices, coffee/tea and fruits served separately after your own your main course- continental breakfast, American breakfast, congee or Nasi Lemak.
  Good service.

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