Reviews

3.0 (43 reviews)

5.0

(4)

4.0

(13)

3.0

(8)

2.0

(7)

1.0

(11)

• 3 Aug 2022 Review by Tripadvisor traveller YeeHuayW

  Steamboat Buffet was good!

  love the prok broth soup base and the fresh meat. also love their variety of yummy dipping sauces that goes well with the ,meat :) will go back again!
• 16 Jul 2022 Review by Tripadvisor traveller chaneniale

  Poor management and customer skills

  We chose Bugus Plus outlet to celebrate my son and niece birthdays. Made a reservation but when we got there, they did not even get a table of 12 ready for us.. they wanted ti squeeze all 12 of us to a table of 6. The manager was rude and very defensive. in the end, it was so emabrassing for our guests. we went to another restaurant whom instantly gave us a table for 12.
• 24 May 2022 Review by Tripadvisor traveller Ericlyw

  Excellent Service!

  The manager was super friendly and staff were also hardworking and attentive. It was a very enjoyable experience!
• 27 Oct 2021 Review by Tripadvisor traveller m252021

  Bad service from staffs

  Service provided can be much improved. Not just one, but two staffs who served us weren’t nice in terms of tone and body language. Quite disappointed to have experienced this.
• 27 Aug 2021 Review by Tripadvisor traveller sborn06

  Service below average

  service staff not attentive ... walking idly without looking customer waving frantically for them as the order on the app didn't come after long time. Finally get someone notice ask to add soup, and not immediately attend to you and continues walking like a zoombie. Have to keep waving until someone finally come refill the soup which dry to base.

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