Reviews

4.0 (77 reviews)

5.0

(38)

4.0

(21)

3.0

(7)

2.0

(5)

1.0

(6)

• 28 Mar 2021 Review by Tripadvisor traveller TrailsOfAnne

  My favourite venue for afternoon tea

  This was my third visit. Some changes to the items compare my first and second visit. Amount is less than before but it is good for ladies. Previously we had food wastage- the last tray of cakes. Now this new menu comes with local delights that were less “ heavy” , less sweet. Hot food of lobster was still the star of the entire meal! Fabulous view and service , as usual!
• 15 Mar 2021 Review by Tripadvisor traveller GenGuigue

  Went for the seafood high

  Went for the seafood high tea on a weekday.
  Food- 3 out of 5
  Ambiance- 3.5 out of 5
  Service- 3 out of 5
  Overall 3 out of 5
  

  Owner Response

  Dear Geneve Guigue
  
  Thank you for taking the time to review us.
  
  We are sorry to hear that we fell short of your service expectations at Lobby Lounge. Please rest assured that, as a valued guest, your feedback is of utmost importance to us, and while be highlighted to our service team for further review.
  
  Once again, we sincerely apologize for the unsatisfactory experience and we hope that you will come back again soon, so that we may provide you with an improved experience on your next visit.
  
  Regards
  Wayson
• 8 Feb 2021 Review by Tripadvisor traveller LEO_SG

  Relaxing Afternoon

  Spend my afternoon before departing. Warm friendly service and ambience. They offer light snac and afternoon tea service.
  
• 30 Jan 2020 Review by Tripadvisor traveller Ivan8883

  Setting is nice but high views over the port is not a Welcome sight!

  Drinks are OK, setting is OK, but high views into the Port and holding area for incoming new cars are certainly not a Welcoming Sight! Sadly, Wasted high views ...
  
  This is a small area, so when you have noisy kids running around makes the visit less appealing. Plenty of other bars with a view around.

  Owner Response

  Dear Ivan8883,
  
  Thank you for taking the time to share your experience.
  
  As we pride ourselves in delivering great experiences for our guests, it is regrettable that we have fallen short of our goal on this occasion due to the mediocre quality on our drinks. Your feedback is valuable to us and as such it has been shared with the team for their review.
  
  We look forward to serving you again soon.
  
  Regards
  Wayson
• 16 Jan 2020 Review by Tripadvisor traveller vienna1314

  Great Service!

  Impressed with Rachel, Patrick and Chris at Lobby Lounge 32nd Floor. From reservation to actual drinks & grub experience - it was personable and lovely service. Keep it up!

  Owner Response

  Dear vienna1314,
  
  Thank you for taking the time to leave a review on TripAdvisor.
  We grateful to read your highlight on the service and we will share it with the team.
  
  We strive to give the best service and create memorable moments for our guests and going through your comment make us believe that we achieved this goal.
  
  We hope to have the opportunity to welcome you back.
  
  Best regards,
  
  Waysons
  

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