Reviews

4.5 (553 reviews)

5.0

(383)

4.0

(113)

3.0

(34)

2.0

(13)

1.0

(10)

• 25 Jun 2022 Review by Tripadvisor traveller ED_W_M_K

  BAD EXPERIENCE

  Pasta was substandard. Service was the absolute worst. Only 2 servers working the full house. Disgraceful.

  Owner Response

  Dear ED_W_M_K,
  
  Thank you for taking the time to share with us your review on your recent visit at il Cielo.
  
  We sincerely apologise on the experience that you had, and we understand that our team of hosts had reach out to you. Please be rest assured that your comments mean a lot to us and we will definitely look into the areas for improvement.
  
  Once again, thank you for sharing with us your feedback, we hope to have the opportunity to serve you better in the near future.
• 18 Jun 2022 Review by Tripadvisor traveller anniessee

  Great service and ambience!

  Have booked Il cielo for my husband birthday dinner and both of us had a very good time. Ryan and his team were very attentive and the service was impeccable! Thank you for the surprise birthday dessert! My husband was pleasantly surprised! I’m sure I’ll visit again!

  Owner Response

  Dear agnescl2738SO,
  
  Thank you for taking the time to share with us your experience.
  
  We're so glad that you and your husband had a pleasant and enjoyable dining experience at il Cielo, even a more memorable one on the special occasion.
  
  Once again, thank you for dining with us and we look forward to welcome you and your husband back soon at il Cielo.
• 8 Jun 2022 Review by Tripadvisor traveller Blazealoy

  Anniversary dinner

  Great food, great and friendly staff - Ryan and his colleagues! Nice ambience. Food is nice and reasonably priced!

  Owner Response

  Dear Blazealoy,
  
  Thank you for taking the time to share with us your review.
  
  We're so happy that you and your guest had enjoyed the dinner experience at il Cielo, and we're so glad to be part of the special occasion.
  
  We look forward to welcome you back soon at il Cielo.
• 29 May 2022 Review by Tripadvisor traveller ryansg

  Had a great time. Great service, food and view.

  It's my second time at Il Cielo and the menu has changed a bit but I still love the food and service. There's a limited number of tables so you can easily get their attention. The bread basket had been downsized to 3 pieces of bread, which was perhaps for the best, because they are so delicious.
  
  For the appetizer, we ordered the seafood basket. It was meant for 2 but there was only one king prawn. We cut up the octopus and soft shell crab ourselves. This was a bit of a puzzle since previously, everything was nicely diced up in 2s.
  
  For mains, we ordered the burata pizza, which burst with flavour, and also the steak and eggs. They helped us cut up the steak when we told them we were sharing everything. We also ordered the truffle fries which were HUGE and well-fried, but it could do with a stronger truffle flavour.
  
  We had the hazelnut panna cotta, which was a delight and gorgeous in presentation.

  Owner Response

  Dear ryansg,
  
  Thank you for taking the time to share with us your review.
  
  We're so happy to hear that you had enjoyed the dining experience at our Italian rooftop restaurant, located at level 24 of voco Orchard Singapore.
  
  We look forward to welcome you back soon at il Cielo.
• 5 May 2022 Review by Tripadvisor traveller Nelson T

  Attentive Service and Food!

  I had a wonderful Birthday lunch with my wife here. Totally enjoyed our time spent at the restaurant. We took the Business Lunch Set, it was good value, and the food was great. On top of that, they provided very good service too. Was not too intrusive, just about right to make both of us feel comfortable and relax, throughout our 90mins stay in the restaurant.

  Owner Response

  Dear Nelson T,
  
  Thank you for taking the time to share with us your review.
  
  We're so happy that you and your wife had a great birthday lunch celebration, we'll definitely pass on your kind word to our team of hosts.
  
  Once again, thank you for having us on the special occasion, we look forward to welcome you back at il Cielo soon.

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