Reviews

3.5 (153 reviews)

5.0

(40)

4.0

(45)

3.0

(33)

2.0

(13)

1.0

(22)

• 24 Jun 2022 Review by Tripadvisor traveller dianakeating

  So so ..

  Bringing my mom for dim sum date on weekday, it was so so overall.
  The dim sum choice was limited, and we waited for quite long to get the dishes served. My mom said elsewhere taste better. It’s the same for me with one exception, the chicken claws were great. Overall it’s too pricey for the taste and service and ambience. Just convenient location if you happen to work around the area.
• 23 Jun 2022 Review by Tripadvisor traveller JeffreyAu

  Great Disappointment

  Indeed one of the worst restaurant in terms of Service and Food Quality I have patronized in my recent trip (June 13, 2022) to Singapore. Very unlike what it was before the pandemic as I have visited this restaurant on a number of occasions.
  
  1) My pre-booking of the meal option was not even registered inspite an SMS was message to me twice that I have made the reservation and pre-ordered the food. I had to repeatedly remind the waitress and even the Captain but was told its coming. On one instance the waiter came after some time and ask me whether I have ordered.
  
  2) The food was only served after more than 40 minutes wait. Even then only the 3 starter dishes but the main course was only delivered when we keep reminding the staff to hurry up but to no avail. My invited guest had to leave without taking the main course. I was so very embarrassed and upset.
  
  3) The Captain was really ineffective and does not even know how to react and comprehend on the complain I made. The staff attitude were really bad but I supposed they were overworked. It boils down to mismanagement on its delivery.
  
  Overall, the management of the restaurant is terrible and unacceptable at all. The food quality is not value for money. In my opinion, this restaurant need an immediate overhaul in terms of Service Improvement and Staff Management before losing out more value customers. Indeed I am extremely unhappy and totally disappointed !!!
• 20 Jun 2022 Review by Tripadvisor traveller Singandraeus

  Bad bad bad

  Very bad experience.
  It’s weekend and so difficult to locate the entrance as building doors were closed. We are not the only ones looking for the entrance! They were so understaffed, that queue soon started to form. Took us about 15min to get our seat.
  What a big surprise of the dim sum menu when we are actually there for dim sum brunch (I rang for rsvp and asked for the dim sum menu, they say they do not have it and need to come to the restaurant to see it). I finally understand why there isn’t as it’s really limited choices of dim sum items… prices are not cheap also. it’s impossible to get any staff attention and even their tea lady told us “i have already told them but they didn’t come… weird”. They are definitely not friendly and not what one would expect at such a restaurant. Upon checking out the bill then we were told they have a 20% off for their dim sum and so can cancel my 30% eatigo (for my 4 alacarte items).
  I guess would be nice to offer all the information at ordering so consumer can have a better option of what they wish to order.
  Unprofessional service.
• 23 May 2022 Review by Tripadvisor traveller rugbymumjin

  Disappointing dishes and environment

  The dishes were at best mediocre with the one saving grace being the crispy white bait appetiser. The only tasty dish started our meal with high hopes for the remaining selection. Sadly, the disappointment grew with every dish served.
  Sweet and sour pork lacked taste and texture was chewy at best. Ma Po Tou Fu tasted oddly flat with a slight hint of mala. The deep fried pork collar had pieces of garlic deep fried in the same batter and the same size as the pieces of meat. It would have been delectable had they bothered to remove the skin of the garlic, sadly, not much thought was put into that. The rest of the dishes we ordered included two types of kurobuta, sharks fin soup, eggplant in pork floss, fried mee sua...all classic dishes but all a disappointment. To male matters worse, the toilets were vomit stained and putrid. Hardly an ideal location for what was supposed to be a nice birthday celebration for my father-in-law. I do not recommend eating here and doubt I would ever consider any of their outlets in the future

  Owner Response

  Dear rugbymumjin,
  
  
  Thank you for taking the time to share with us on your dining experience at Peach Garden Restaurant!
  
  We apologize for the experience and will definitely look into feedback received, especially your feedback on food and toilet cleanliness.
  
  We thank you for your continued support and look forward to welcoming you back to Peach Garden Restaurant again if possible.
  
  Regards,
  Peach Garden Restaurant
  
  
• 23 May 2022 Review by Tripadvisor traveller aud362

  Food interval wait is too long

  I make a booking online for dinner on weekend, NOT long public holiday weekend. A week b4 my reservation, I confirm it personally at the restaurant. A day b4 reservation, I call up to confirm again the booking time (7pm)and inform a male staff to add another guest. To my horror, in evening the day b4 my booking, a rude female staff called and inform me there are 2 seating time and I have to come either 5.30pm or 8pm. This is unfair, as 3x I confirmed no staff ever say anything abt 2seating. Rudely the female staff hang up the call after I told her. When I reach the restaurant at 6.45pm on the day, the frontdesk staffs informed me there was no extra guest added as per requested the day b4. The table serve to me was so lousy (in the middle of busy entrance even though I specifically ask many times when confirming for a quiet corner), the place is so warm as if no air-con, too long interval between food serve. The staffs are unfriendly especially the front desk staffs. Won’t go back again for sure!! Food is so average, for the amount I pay, can get elsewhere with better ambience and better service. Btw, there are so many empty tables, why lie about 2seating time, reason too many bookings. Utterly disappointed.

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