In the light of our efforts to equalise Chope-Dollars redemptions across all countries, there will be a shift in values for our Chope-Dollars Program.
As of 1st April 2017, redemption rates will be:
Thank you for your kind understanding and for supporting Chope, and we will continue working to improve your experience in every way possible!
Reserve through Chope when you dine, and collect dining perks for every booking!
What are Chope-Dollars?
Chope-Dollars are Chope’s way of rewarding our diners for reserving with us. Diners who book with a Chope account will be able to redeem Chope-Dollars at our participating restaurants. Don’t have an account yet? Sign up here for free, and earn 100 Chope-Dollars! Existing account holders will be credited with 100 Chope-Dollars within 72 hours of account activation.
How do I earn Chope-Dollars?
Chope-Dollars are awarded for every reservation made via www.chope.co or The Chope Mobile App. From February 2016 onwards, Chope-Dollars will be automatically credited to the email used to make reservations. After you register using this email, you will be able to see all accumulated Chope-Dollars in your account.
To start collecting Chope-Dollars, simply:
1. Reserve via www.chope.co or The Chope Mobile App. Reservations made via other sites (like our restaurants' websites) will not be eligible to earn Chope-Dollars.
2. Make your reservation, complete your meal, and receive your dollars!
How quickly will I see my Chope-Dollars?
Chope-Dollars will appear in your Chope account within 72 hours from the dining date.
Why were my Chope-Dollars not credited?
Chope-Dollars are only credited when reservations fulfil the following criteria:
- Reservations are made via the Chope website or app
- The diner was logged into their Chope account when the reservation was made
- The diner turned up for the reservation!
- Please note that for Chope dollars to be awarded for a reservation, the diner must make known to the restaurant that they have a reservation. In cases where restaurants dispute whether a diner turned up, Chope will side with the restaurant unless the diner is able to provide proof of dining in the form of a time and date stamped receipt.
If you have met all of the following criteria and Chope-Dollars weren't credited, please send us an email at email@example.com with your reservation details and we will investigate.
How do I redeem Chope-Dollars?
Redemption is easy! Simply:
1. Be a registered and verified user, or login to Chope via Facebook (sign-up here).
2. Fill in and submit the redemption form.
3. Your dining vouchers will be mailed to you within 10 working days.
Can I redeem my Chope-Dollars for a restaurant in another country?
Yes. The Chope–Dollar is a global currency across all Chope cities. We welcome you to redeem your Chope-Dollars for any of our participating restaurants in any city except for Bali, Jakarta and Phuket. See the redemption form for the full list.
What are my Chope-Dollars worth?
Chope-Dollars convert to different values according to each participating restaurant in each city. Go to the redemption form to find out more. Chope-Dollars are not redeemable for cash or other values, dining vouchers only!
Will my Chope-Dollars expire?
Chope-Dollars expire two years from the date they are awarded to your account. Once redeemed, vouchers expire according to the discretion of the restaurant, though Chope makes our best effort to ensure you have plenty of time to enjoy the perks. Be sure to redeem Chope-Dollars for vouchers from time to time to make the most of them!
I already have a Chope account, will I get Chope-Dollars for all my previous reservations?
Unfortunately, we are not able to reconcile past reservations with Chope-Dollars at this time. Chope-Dollars will only be awarded for reservations made after the program was launched on 15 January 2015.
Chope may, at its own discretion, amend the above without prior notice.