HAKUGIN Restaurant

1. Reservations in the Teppanyaki area must include a minimum of 50% of the Teppanyaki menu (the remainder can be à la carte). This also applies to other special rooms.
2. Lunch hours are from 11.30 AM to 3 PM, with last orders for food and drinks at 2.30 PM. The restaurant will take a break from 3 PM to 5 PM and will reopen for dinner from 5.30 PM to 10 PM, with last orders at 9.30 PM.
3. The entire restaurant is a non-smoking area.
4. Guests bringing outside drinks will be charged a corkage fee in accordance with applicable regulations.
5. For Omakase Specials (by request), please make your reservation in advance so the kitchen team can prepare the ingredients optimally. This is an exception for the Omakase menu, which is already listed on the menu.
6. Special requests for the Japanese Chef must be confirmed in advance and cannot be made on short notice, to accommodate the Chef's schedule and availability.
7. Guests are not permitted to change rooms unilaterally to avoid input errors in the cashier system and bill separation.
8. For large orders of set menus or Omakase (more than one portion) upon reservation, guests are required to pay a down payment (DP).

Special requests are not guaranteed and are subject to availability and restaurant discretion. Notes stating an alternative timing or party-size will not be accommodated.