Reviews

4.5 (77 reviews)

5.0

(50)

4.0

(12)

3.0

(8)

2.0

(6)

1.0

(1)

• 18 Jul 2022 Review by Tripadvisor traveller milkmilkton

  Food was decent but the portion was smaller than expected

  Unfortunately the day we visited they had water leaking from the roof so we weren’t given the counter seat. So we didn’t really have the omakase experience we normally had. It was meant to be a birthday meal but atmosphere was rather dull. Wished that they could have the leaking fixed soon.
• 3 Jul 2022 Review by Tripadvisor traveller rixt2022

  Unimpressive TORO Sushi Exchange to Saba sushi

  Both of us visited this restaurant for the 188$ each chef omakase, I requested to exchange the toro part to something special. When come to sushi section, my friend got his toro sushi top with sea urchin, while they replaced my toro sushi with the cheapest fish, Saba sushi.
  This is such a joke, expensive fish replace to cheap fish.
  
  Also, we did noticed there a special treatment for their regular customers. 188$ chef omakase is the highest tier for this restaurant, yet the food served for their regular are much nicer compare to ours, which is not impressive at all.
• 21 Jun 2022 Review by Tripadvisor traveller keanantan002

  Expected better.

  Paid $360 for two sets of the Kiwami omakase set (priciest option) and two drinks. Service left much to be desired:
  - We were not audibly greeted upon entering
  - We were seated at quite likely the worst table available, tucked away from the chef's view and against a dirty looking wall with dirty dishes piled high right behind my seat
  - We were not given a menu upon being seated, the waitress walked away immediately after we sat down and we waited 5 minutes before she came over after we waved her over, I had to then ask for a menu
  - Mixup in the orders, I had ordered 1 iced green tea and 1 glass of water (which was double confirmed by her) only to be brought 2 green teas
  - The waiter rushed through his explanation of the dishes when serving
  Additionally, we had to wait a significant amount of time in between courses, which is not unexpected of an omakase, but it was unreasonable given the food we were served:
  - Appetisers were underwhelming, one of which consisted of 2 slivers of tomato with sesame seeds
  - Grilled fish did not have any seasoning whatsoever
  - Wagyu don was served stone cold, especially the poached egg on top
  - Miso soup did not have any toppings, not even seaweed, and was bland
  - Dessert consisted of a single measly scoop of sorbet
  - I will say the kani miso and otoro were delicious, as should be a given for what I'm paying. They are the sole reason I have the rating at 2/5 and not 1/5
  All in all, I was very disappointed by the dishes and the service. I understand that the pricepoint is nowhere near the top when it comes to a quality omakase, but neither is the price mere pocket change. I was especially disappointed at the cold don, toppingless and flavourless miso soup, and the lousy dessert. I have been told by friends who had come here years ago how they had a wonderful experience. Perhaps over the years, there was a dip in quality. I will not be returning here again.
• 1 Jun 2022 Review by Tripadvisor traveller Sunshine817500

  Family Lunch at Torio

  Quiet, cozy place with good food that is value for money. What impressed me the most is the excellent service rendered! Easy parking is a bonus!

  Owner Response

  Dear Sunshine817500,
  
  Thank you for visiting us and taking time to leave us compliments.
  
  We are delighted that you have enjoyed the dining experience at Torio, it has been our pleasure serving you guys and we look forward to welcome you again!
  
  Regards,
  TORIO Team
• 27 May 2022 Review by Tripadvisor traveller ValK000

  Unimpressive

  I chose the mid range Omakase ($100 per pax). The first course was a slice of sweet corn, a very salty squid appetiser and an even saltier preserved scallop (like the packet ones we buy on Japan trip). The sashimi was tuna and yellowtail, of a quality that I can get for a fraction of the price at any decent sashimi restaurant. Nothing was exceptional at all on this Omakase attempt,m. The chef and a group of regulars at the bar counter was boisterous. The service staff was very eager to clear our plates after every course, and instead of bringing dirty dishes straight to the kitchen, they were stacking the used utensil, crockery in a large plastic container, in full view of the customers, right at the main door. So much for service and ambience. Needless to say, won’t be returning or recommending.

  Owner Response

  Dear ValK000,
  
  Thank you for visiting us and taking time to leave us review.
  
  We appreciate your compliment and feedback and it was most unfortunate that you had an experience that did not meet your expectations. We truly value your feedback and will be reviewing on ways we can further improve and cater to the needs of different diners. Hope to see you again soon!
  
  Regards,
  TORIO Team

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