Reviews

4.5 (82 reviews)

5.0

(51)

4.0

(14)

3.0

(9)

2.0

(3)

1.0

(5)

• 16 Jun 2022 Review by Tripadvisor traveller 266allanm

  Promises much but doesn’t deliver !

  This is another example of a big name chef using their name in another country which disappoints .
  The venue is great, staff were friendly and helpful. Also attentive.
  The food looks pretty but the restaurant pretends and charges like it i a 3 star Michelin. However that’s were the similarity ends. The food lacks flavour and character . Nice ingredients with lots of technical skill applied but there is very little wow in how it tastes. It’s all very bland . Out there f the 5 courses and all of the little tastes they give only a couple of dishes stood out and they were great. The tomato with burrata promised a lot and I thought this is going to be a great dinner but sadly not .
  House wine at $sg40 is nice but over the top.
  This is the last time I will go to a big name chef restaurant where the name isn’t there to oversee the standards .
  Just the name on the door doesn’t justify the price especially in Singapore where there is so much great cooking.
• 19 Apr 2022 Review by Tripadvisor traveller Affluenza-and-Snoshy

  Quite disappointing, poor service

  I was not planning on writing a review but given the restaurant could not be bothered to respond to a polite feedback letter, this is the letter we sent them.
  
  Dear La Dame Pic
  
  We would like to express our disappointment at a highly anticipated meal today. We are not looking for recompense, simply providing feedback in a private way. We have no desire to share this on social media.
  
  My son and I have been fortunate enough to visit most of the World’s 50 best restaurants as well as multiple 2-3 starred restaurants around the world. We have been in Australia for the past 2 and a half years, unable to leave and enjoy international fine dining again. Needless to say we were delighted to be able to leave Australia and to have a gourmet holiday in Singapore. We have had wonderful experiences at Ms Pic’s establishments elsewhere before so for his birthday my son asked to go to La Dame Pic, choosing it over Odette and Les Amis(Thankfully we have reservations for both next week anyway).
  
  As our meal progressed I was perplexed when the waiter asked me if I ate breakfast as he thought I was eating quickly. I have never had a wait staff ask me such a thing, anywhere in the world. For what it’s worth we thought the service seemed rushed- perhaps I do eat quickly but that doesn’t mean I want each course rushed out in rapid succession.
  
  Visually everything was as expected, though we only truly enjoyed one of the amuse bouche(the scallop). I didn’t particularly enjoy the uni and the John Dory was rather bland. The major disappointment was the Iberico Pork which was very tough. Your waiter did offer to replace it but by then we had eaten most of it and did not have much appetite to have another course. The palate cleanser had a bitter taste to it and the cream cheese pre dessert was rather unusual, and not in a good way.
  
  The desserts were much better, in particular the mille feuille. The Rhubarb blossom dessert was visually beautiful but a little too sour for my liking.
  
  We did enjoy my son’s birthday cake.
  
  I seldom write to a restaurant after a meal- in fact I think this is only the third time. I would like to see you succeed. But a 60-70% full restaurant over a long weekend where it is virtually impossible to get a table at any of the leading restaurants in Singapore, as well as similar general feedback from colleagues of mine who also enjoy fine dining speaks for itself.
  
  I trust you will take this criticism constructively in the way it is intended and I wish you well for the future.

  Owner Response

  Dear Affluenza&Snoshy,
  
  Thank you very much for taking the time to share your valuable feedback after your recent visit at La Dame de Pic, Raffles Singapore.
  
  We sincerely apologise and are deeply disappointed to hear about your experience. This level of satisfaction is clearly not what is expected at a luxury hotel, much less at Raffles Singapore where we pride ourselves on delivering excellence.
  
  Kindly be assured that I have personally shared your comments with the restaurant team for a review. This will go a long way in our endeavour to maintain our usual excellence.
  
  I do hope that you would return to give us an opportunity to redeem ourselves. We are more than happy to personally make the arrangement for you should you wish to revisit La Dame de Pic, Raffles Singapore.
  
  Thank you once again for taking the time to write this review.
  
  Stay well.
  
  Yours sincerely,
  
  Frederic Serol
  Executive Assistant Manager, Food & Beverage
  Raffles Singapore
• 25 Feb 2022 Review by Tripadvisor traveller graysondawlingsiii

  A MasterClass of the Sublime

  This is a restaurant that merits its stars. Chef Sophie Pic and her team have created a magical experience in the heart of Singapore. The food is of a high quality and the service is excellent. The setting is impressive, without being imposing or overbearing. This is luxury and haute cuisine, without any snobbery.
• 9 Jan 2022 Review by Tripadvisor traveller 5StarTraveller_2217

  A Highlight of Our Raffles Experience

  We were not disappointed. We loved the whole experience and we will definitely be back! The "snacks" were a nice touch.
• 29 Oct 2021 Review by Tripadvisor traveller leanne c

  Food did not meet expectations

  Total meal for 2 with a bottle of wine was over $800 (nett of discount vouchers). Meal felt rush … the canapés were out before we placed our orders. Total of 6 courses of which only 2 met our expectations. Considering the experience, we felt shortchanged

  Owner Response

  Dear leanne c,
  
  Thank you very much for taking the time to share your valuable feedback with us on your recent La Dame de Pic, Raffles Singapore dining experience.
  
  We sincerely apologise that your experience did not meet your expectations. At La Dame de Pic, Raffles Singapore, we hold ourselves to a high level of dining excellence and we regret that your particular visit was not reflective of that.
  
  In our effort to maintain our usual high standards, please be assured that I have personally shared your comments with the team. To allow us to conduct a deeper review, kindly do contact me to share more details.
  
  We would like to convey our sincerest apologies again and I do hope that you would return to La Dame de Pic, Raffles Singapore to give us an opportunity to redeem ourselves. I am most happy to personally make the arrangements for you should you decide to return.
  
  Thank you once again for taking the time to write this review.
  
  Stay well.
  
  
  Yours sincerely,
  
  Frederic Serol
  Executive Assistant Manager, Food & Beverage
  Raffles Singapore

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