Reviews

4.0 (262 reviews)

5.0

(59)

4.0

(113)

3.0

(69)

2.0

(13)

1.0

(8)

• 10 Oct 2020 Review by Tripadvisor traveller eunice1428

  Great place for a birthday celebration

  I was there to celebrate my birthday with family and friends and had a wonderful time! Interesting ambience with a great view although it was a little hidden and difficult to find. The food (and champagne) was amazing and service crew was helpful in keeping and serving my birthday cake. They appeared shorthanded that day and we did not get prompt service but I know they were doing their best and we appreciates that!!
• 25 Feb 2020 Review by Tripadvisor traveller Maria A

  Great food and service

  My friend had recommended Singaporean chicken and rice and they were highly recommended. The food and service were great and it's a pretty restaurant.
• 12 Feb 2020 Review by Tripadvisor traveller wudasun

  Kopi Tiam @Swissotel Stamford

  Friends and I have been patronising this restaurant for years. The pricing is not expensive and there is a variety of local food. We like it’s curry fish head and fried carrot cake. We always look for Ms Maricur to serve us because of her attentive service

  Owner Response

  Dear wudasun,
  
  Thank you for taking your time to write us a review and we are glad that you and your friends enjoyed the dishes in Kopitiam!.
  
  We are heartened to learn that our beloved team member Maricor have exceeded your expectations with her excellent service!
  
  Maricor would like to extend her sincere thanks to your kind words for her and that she had a great time having you as wonderful guests.
  
  We look forward for your next visit in Kopitiam!
  
  Sincerely,
  Dinesh Kumar
  Restaurant Manager
• 8 Feb 2020 Review by Tripadvisor traveller 852AMB

  Craving for Hainan Chicken Rice ?

  Great ambiance. Service was good but they seemed short staffed. They had a good variety of Singaporean dishes to offer....
  
  My husband and I ordered the Indian Rojak to share. This was very tasty. He ordered the Beef Rendang and enjoyed it as the meat was very tender.
  
  I ordered the Hainan Chicken rice and wanted the breast and not thigh piece. The waitress informed me that they are out of chicken breast and this would take 40 mins to prepare. Told her I was okay to wait. 10 mins later, I saw a waiter bringing a tray towards me and he presented me with Hainan Chicken Thigh. I told him that I wanted Chicken Breast and he looked at me and said it would take time. I repeated myself...
  
  In the end, not too much longer, my dish arrived and honestly it wasn't worth the wait. I've had numerous better version of this dish. Was disappointed as it didn't hit the spot !!

  Owner Response

  Dear 852AMB,
  
  Thank you for dining with us in Kopitiam and giving us your valuable feedback.
  
  We are truly delighted that you enjoyed our Beef Rendang and Rojak.
  
  However,we are truly sorry to hear from you that our Chicken Rice dish is not at their best.We pride ourselves to continuously offer excellent guest service and its disappointing that we did not meet your expectations.
  
  Rest assured that we have shared your comments with the culinary team and took it as an opportunity to do better.
  
  We hope that this incident will not mislead you in patronizing Kopitiam once again.
  
  Sincerely,
  Dinesh Kumar
  Restaurant Manager.
• 3 Feb 2020 Review by Tripadvisor traveller 207samuels

  Food is great but marred by a poor waiter's attitude

  Food is great, although a little pricey but given it's CNY, it's expected, so no complaint there. However, a rude, crass service attitude from a waiter (chinese, around 165-170cm), really marred the otherwise a good overall experience. Not only did he talk rudely and loudly in crass unpolished manner to us, I noticed he did the same to other patrons. Mgmt should look into reprimanding him. Unpleasant at all.

  Owner Response

  Dear Samuel S,
  
  Thank you for dining with us in Kopitiam during CNY and giving us your valuable feedback.
  
  We are truly sorry to hear from you regarding the bad experience that you have encountered with one of our team member on that very day.We pride ourselves to continuously offer excellent guest service and its disappointing that we did not meet your expectations.
  
  Rest assured that we have taken your comments seriously and the colleague involved has been reprimanded for his behavior.
  
  We hope that this incident will not mislead you in patronizing Kopitiam once again.
  
  
  Sincerely,
  Dinesh Kumar
  Restaurant Manager

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