Reviews

4.0 (4,018 reviews)

5.0

(1437)

4.0

(1564)

3.0

(628)

2.0

(206)

1.0

(183)

• 5 Jul 2022 Review by Tripadvisor traveller philipa707

  Ok food with poor service

  I read about this restaurant in a travel guide and took my wife as she loves chili crab, An expensive night for a pleasant chilli crab with terrible service. Once the waiter found out we were tourists, the service got worse,. He was bordering on offensive initially and I had to ask many times for our wine. Staff are obviously overloaded and stressed. This is like eating in a canteen. This is a chain of restaurants that has lost touch with the reason they became successful. Next time I will try another place that does not rest on its laurels.
• 4 Jul 2022 Review by Tripadvisor traveller kogn1

  Too focus in $$ only and prices has become too expensive to be worth my while any more .$26 for mee gore ng is crazy

  Four months ago the service was excellent and the price was v reasonable and so we decided to come have a meal to celebrate by birthday. What a change in four months . Service jar dropped tremendously and price is like jumbo send theirs menu tied to space X and rocket to space .. they have lost me as a customer will not return any more
• 4 Jul 2022 Review by Tripadvisor traveller WW_Traveller_1965

  Great crab on the beach

  Very famous restaurant for fish and especially crab. You can have both pepper and chili’s one.
  Fish is very fresh and delicious
  Outdoor seating are nice
• 3 Jul 2022 Review by Tripadvisor traveller jeffreybiz

  Overcrowded. Overloaded staff resulting in poor service

  To the management: please look into your staffing and manpower. You are overloading your staff.
  
  Visited on 1st July 2022. Long queues even for those who made reservations. With only one guy maining the main counter and ushering guests to their tables... its the cause for the long reservation queue.
  
  Grumpy aunty, likely overworked, complained she only has a pair of hands, can't deal with so many things at one go.
  
  The staff taking food orders was overwhelmed and didn't even bother to acknowledge guest and was struggling to take food orders.
  
  Food was decent, except they were served luke warm. Not sure if got to do with the strong wind by the seaside or it has been left there for awhile since they were short on manpower.
  
  Cleaner have bad hygiene - It's pretty disgusting to smell body odour while you are eating.
  
  The whole dining experience was pretty poor. 1 star.
• 1 Jul 2022 Review by Tripadvisor traveller amoredrose

  over crowded, over rated, not enough staff

  our visit this time, the experience was not great. waited for 1 hour for our chilli crab 🦀 to come to our table. we have to ask 2-3 times for our request to be served by the staff. the staff’s service level also very bad, no smile, no thank you, put the food in the table by “throw” it away, no apologies for waiting the food so long.

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