Reviews

3.5 (60 reviews)

5.0

(13)

4.0

(23)

3.0

(12)

2.0

(8)

1.0

(4)

• 23 Nov 2021 Review by Tripadvisor traveller bcheong

  Steak and more

  A steakhouse of sorts in holland village area. An extensive menu and we tried the:
  - oysters - ok
  - crab cake - real crab in it
  - octopus - tender
  - skirt steak - slightly chewy
  - chicken breast - good
  
  No complimentary bread, baguette for $6. Water for $8
  
  Good service
  
  7/10
• 16 Jul 2021 Review by Tripadvisor traveller pandaat501

  Limited menu

  Their menu doesn't have alot of food or drinks. We ordered the fries but it's in wedges so was a bit disappointing. Their pasta, on the other hand, is decent. It was disappointing to be placed right beside the entrance.
  Service was average. Told a waitress our order but end up she did not place it. Thus, had to wait quite sometime for the food.

  Owner Response

  Dear pandaat501,
  
  Thank you for dining with us at Black Marble. Your feedback is well received. We are sorry about the experience you had in the restaurant and have taken note of your feedback.
  
  Please do accept our apologies and we look forward to welcoming you back in future.
  
  Yours truly,
  Black Marble Team
• 26 Jan 2021 Review by Tripadvisor traveller PushExplore

  Nice Lunch

  I had made lunch reservations at this restaurant today. We reached on time and were promptly seated. The menu is quite simple, so choosing what we wanted to eat was fairly easy. We ordered ‘from the land meat platter’, which was quite delicious. I wasn’t a big fan of the pork belly but loved the beef, chicken and the lamb was also nice. The burrata salad was nice but the burrata was broken into pieces, which was rather strange. Burrata should be served in full (a suggestion). The sides of mushroom, potatoes and spinach was excellent. To be honest we felt like the table seemed a bit unclean as it had some kind of round stains all over. Overall we had a nice experience, but it falls short of a true fine dine experience.

  Owner Response

  Dear PushExplore, Thank you for dining with us at Black Marble, really glad to hear that you enjoyed the food. We appreciate your kind words and will take note of your feedback. We look forward to welcoming you back in future! (: Yours truly, Black Marble Team
  
  
• 8 Jan 2021 Review by Tripadvisor traveller Philip T

  Appetising Beef you should try!

  Great food, Good ambience, Great service. Everything works just fine and right. Price is reasonable.

  Owner Response

  Dear tongphlp,
  
  Thank you for dining with us at Black Marble, really glad to hear that you had a great time. We appreciate your kind words and look forward to welcoming you back in future! (:
  
  Yours truly, Black Marble Team
• 28 Dec 2020 Review by Tripadvisor traveller Eleanor_L_Reviews

  Non-existent service, modest portions.

  We were a party of three, and this was the first time any of us had eaten there, or at any branch of Black Marble.
  
  My companions and I were seated at the table right beside the door, despite the fact that we turned up at the beginning of their lunch service, and the rest of the restaurant was largely empty.
  
  I requested for a seat further within, and thankfully, they moved us to a more comfortable table inside. The gentleman who served us (perhaps he was the supervisor or maître d’? Certainly more senior in rank than the young lady who spoke poor English, who also attended to us) then gave us the à la carte menus.
  
  I was left a little puzzled and annoyed, as to why we were not given the lunch set menus? I had to request for them, before they were brought to our table.
  
  The food was good: we ordered their 2 and 3-course set menus, as well as the wagyu from the à la carte menu. Juicy steaks, attractive presentation for all courses. However, portions were very modest, so my companion was hungry again well before dinner time.
  
  At the end of our meal, my companion requested for the bill, a request which must have been overlooked. We had to walk up to the waiter (the gentleman mentioned earlier), and he asked, “Can I help you?” - clearly having completely forgotten our request for the bill. We were served a few Christmas cookies at the end of our meal, I believe, by way of apology for the oversight.
  
  In all, I would say that the food was good, but unfortunately, the overall impression was that we were shabbily treated – perhaps we didn’t fit their ideal image of how their guests should look like? Service was sadly, non-existent.

  Owner Response

  Dear Eleanor,
  
  Thank you for your feedback and glad to hear that you enjoyed the food. We are sorry about the experience you had in the restaurant. The management will look into this incident. Please do accept our apologies.
  
  Yours truly, Black Marble Team

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