Reviews

4.0 (67 reviews)

5.0

(33)

4.0

(14)

3.0

(7)

2.0

(5)

1.0

(8)

• 1 Jul 2022 Review by Tripadvisor traveller nuraidamursidi

  Team Lunch

  This place is great! The atmosphere is chill and cool. The staff is very friendly as well. They know what they’re doing and what they’re talking about. The food is delicious, of course the satay is our #1 choice. We had our team lunch at the Atrium and our Bosses had a really nice experience there as well and loved the food as well. 100% worth it!

  Owner Response

  Dear nuraidamursidi,
  
  Thank you for your feedback.
  
  We're glad you enjoyed dining at Atrium Restaurant and we look forward to hosting you and your company again.
  
  Once again, thank you and have a great day ahead!
  
  Yours sincerely,
  Michiel
• 23 Jun 2022 Review by Tripadvisor traveller Ketoyokluvtravel

  Dinner at Atrium

  Varities of food to choose from, Awesome n friendly staffs.
  Only issues is they serve only Ice cold waters n Hot drinks,
  Other than that, Good experience at Atrium.

  Owner Response

  Dear Ketoyokluvtravel,
  
  Thank you for your feedback.
  
  We're glad you had a good dining experience at Atrium Restaurant. Whilst the buffet only comes with complimentary beverage option of coffee, tea and water, we also serve other beverages at a fee (e.g. fruit juice and soft drinks). However, we've taken note of your feedback and will look into expanding our range of complimentary drinks for the buffet.
  
  Once again, thank you and we look forward to serving you again on your next visit.
  
  Yours sincerely,
  Michiel
  General Manager
• 20 Jun 2022 Review by Tripadvisor traveller ChrisW8955

  RE: WONDERFUL, CARING WAIT STAFF

  I booked a table during Ramadan to break fast with Muslim friends on the 16th of April 2022. Our apprehension that food would not be served on time, due to the packed tables, was quickly dissipated by the most helpful team of Santiyah, Hayuh and Roy. They were so quick to notice our nervous faces that they placed dates and water to ensure fast was broken on time at Iftar. Throughout our dining, all 3 of them were so caring and quick to remove used dishes and cutlery that we were so impressed by their genuine hospitality. Kudos to the team of 3 who made the entire dining experience so wonderful! We will definitely recommend this restaurant to others!
• 1 May 2022 Review by Tripadvisor traveller jtjt222022

  Afternoon tea was not tasty and service wasn’t good. The waiter was very rude and rushed us to pay when 45 mins left

  Not tasty food and bad service. Not worth the money. The waiter rushed us to pay when there was still 45 mins left to our seating. Horrible

  Owner Response

  Hi jtjt222022,
  
  Thank you for taking your time out to leave us a review based on your recent dining experience with us. Please be assured that we treat all feedback seriously and we do appreciate them as it serves as a great point for further improvement in order to provide even better experiences to our valued guests every time.
  
  We will convey your comments on the food range and quality to our Kitchen for a review of our current offerings and for future menu planning. Moreover, we will reinforce and continue to ensure all staff are briefed and trained well to provide the best service for the best guest experiences.
  
  We do hope you will give us another opportunity to serve you again. Thank you.
  
  Sincerely,
  Tuncay B.
  General Manager
  
• 25 Apr 2022 Review by Tripadvisor traveller syfqhrfdi

  Bad experience

  Service was very slow. Food was so-so, can’t find one food that is above average. portion was very very small and had to wait so long for the next service. Waiter consistently sent food to the wrong table and kept asking what is our table number. Overall , very bad experience. Won’t recommend.

  Owner Response

  Hi syfqhrfdi,
  
  Thank you for taking your time out to leave us a review based on your recent dining experience with us. Please be assured that we treat all feedback seriously and we do appreciate them as it serves as a great point for further improvement in order to provide even better experiences to our valued guests every time.
  
  We will convey your comments on the food range and quality to our Kitchen for a review of our current offerings and for future menu planning. Moreover, we will reinforce and continue to ensure all staff are briefed and trained well to provide the best service for the best guest experiences.
  
  We do hope you will give us another opportunity to serve you again. Thank you.
  
  Sincerely,
  Tuncay B.
  General Manager
  

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