Reviews

4.5 (202 reviews)

5.0

(127)

4.0

(36)

3.0

(16)

2.0

(15)

1.0

(8)

• 27 Jun 2022 Review by Tripadvisor traveller Wulangyi

  Set Course Dinner

  A wonderful meal, every dish including the dessert was so delectable. Nice ambience with good service, would love to visit again.
• 21 Jun 2022 Review by Tripadvisor traveller tansuelynn

  Terrible service for a luxury establishment

  There are minimum standards expected of a restaurant helmed by a Michelin-starred chef, in a luxurious Kempinski hotel:
  
  1. Wait staff should readily avail if customer needs assistance.
  2. Empty plates should be cleared promptly.
  3. Mains and sides should be served AT THE SAME TIME.
  
  When we had dinner on Sunday, 19 Jun 2022, from 7pm to 9.30pm, none of these minimum standards were met. And it's worth noting that the restaurant was barely half full.
  
  We were a table of 4pax. From the very beginning, it was already a challenge to get the attention of a wait staff to take our order. Following that, more vigorous waving of our hands in the air for
  1. Two missing napkins (the table was not set completely),
  2. A replacement knife which we had clumsily dropped, made a din, but no one had noticed
  3. We had finished our starters but the empty plates sat on the table for 15 mins until we could get someone's attention, as well to remind on our mains.
  
  10 mins after our mains were served (and mostly eaten), our 3 sides had still not arrived. As usual, it was impossible to get a server's attention, so I had to put on my mask, leave the table, and speak with the hostess at the entrance who sat us. I had asked to speak to the manager about the utter lack of service, but she said the manager is not in, and helped to hurry our order.
  
  When the sides were finally served (by now it was 15mins after our mains), the fries were cold, the grilled eggplant lukewarm and only the okra was hot. Extremely disappointing and there was no apologies for the long wait.
  
  The same areas that were lacking in service were repeated in other reviews over the years, only to receive the same textbook reply, by the same F&B Director Mladen Sinjeri. Clearly no want for improvement.
  
  Our experience was nothing like its opening statement on their website - "You haven’t experienced the full luxury of The Capitol Kempinski Hotel Singapore until you have dined at our signature Asian bistro and grill restaurant, 15 Stamford by Alvin Leung."
  
  1 star for the utterly failed promise.
• 12 Jun 2022 Review by Tripadvisor traveller Choon Huay T

  Enjoyable set lunch at 15 Stamford

  Set lunch is more worth than Ala Carte. Lots of lovely main courses to choose. Need a few visits to try all. Murals are lively and improves my appetite. Attentive service provided by Honey and Gery.
• 1 Jun 2022 Review by Tripadvisor traveller arekey13

  Nice food but over embellished and priced

  We had the set menu for which the laksa was very good, along with the salmon starter. The main meat dishes were okay but the beef was cold and didn't taste great. The atmosphere was very quite but I appreciate it was a Monday. Unfortunately it felt over priced for what it was and we left somewhat underwhelmed.
• 31 May 2022 Review by Tripadvisor traveller GJ12Foodie

  Laksa for the win

  Best Laksa Ever 10/10. We undertand the service due to lack of staff but yeah we need to raise our hands in everything. We still want to order drinks but no one has came. They were busy too. But we will still visit.

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