loyalty programme

Loyalty Programme | Chope Restaurant Reservation
Loyalty Programme


From 13 April 2020 to 13 November 2020, we will be temporarily pausing redemptions for our loyalty program, ChopePerks.

Chope has always taken pride in connecting you to your favourite restaurants. Unfortunately, the impact of COVID-19 has been tough on everyone — notably our restaurant partners, whose success we very much lean on. On this note, we have decided to temporarily suspend redemptions for our loyalty program, ChopePerks.
All ChopePerks redemptions, except for charity/non-profit partners, will be paused for a duration of seven months, from 13 April 2020 to 13 November 2020.

For enquiries on existing rewards, reach out to our team at support.id@chope.co.
Yes, any rewards that had been issued before 13 April 2020 can still be fulfilled at the respective merchants, subject to government regulations on COVID-19 that may have been imposed on the merchants.

For enquiries on existing rewards, reach out to our team at support.id@chope.co.
Chope-Dollars that are expiring before 1 January 2021 will be extended. We will provide more details on this at a later date.
We remain committed in bringing on partner rewards that our members can enjoy redeeming Chope-Dollars on. When the ChopePerks program resumes, you can continue to expect a wider range of dining and lifestyle reward redemption opportunities.

Say ‘hello’ to the

Every meal is a story we want to celebrate.
Loyal diners who keep reserving with Chope will go up membership tiers and see their benefits multiply! From more Chope-Dollars per booking to exciting rewards up for redemption, there are plenty of reasons to reserve and dine.

Chope-Dollars are our way of rewarding diners for reserving with Chope. Simply reserve via www.chope.co or the Chope app, and receive at least 100 Chope-Dollars for every completed booking. Keep making reservations to move up tiers and earn more Chope-Dollars.
Redeem dining vouchers, lifestyle perks and more, with Chope-Dollars on your Chope app!

The more you Chope

Loyal diners will move up tiers as they keep booking. Reach higher tiers for better earnings!

Refer to Table 1. below for details on each tier.

Number of reservations* fulfilled

C$ multiplier

Redeem dining vouchers

Redeem partners rewards

Chope-Dollars Tiers
C$ multipliers only apply to base 100 C$ received for each completed reservation
Table 1.

Make and complete your Chope reservations* to increase your status and Chope-Dollars earnings!

*Reservations must be made via the Chope app or www.chope.co

Move Up Tiers

You will move up to the next tier immediately after fulfilling X number of reservations* needed to level up.
(e.g. If you are at Bronze tier and you need 8 reservations to move up to Silver tier, you will change tiers after fulfilling your 8th reservation.)

*Reservations must be made via the Chope app or www.chope.co

You will move down tiers if, at the end of the calendar year, you have not managed to fulfil X number of reservations* needed to maintain your current tier.

The tier you will end up with depends on the number of reservations you made within that calendar year.
(e.g. If you made and fulfilled 5 reservations in 2020, you will be in Bronze tier for 2021, if you made and fulfilled 30 reservations in 2020, you will be in Gold tier for 2021.)
Chope-Dollars Reset

The counter for reservations fulfilled will restart at the start of the year. The tier that you will start with depends on the number of reservations* fulfilled in the previous year.

Chope-Dollars Maintain

The bar shows your progress and the number of reservations needed to maintain the current tier for next year.
If you registered for a Chope account in Singapore, Hong Kong, Jakarta, Bali, Bangkok, or Phuket, your reservations in any of these cities will count towards your membership status.

If you registered for a Chope account in Shanghai and Beijing, only your reservations in these cities will count towards your membership status.

Keeping tabs on

Looking for a summary of your Chope-Dollars and rewards? Access it easily on your app.

Chope-Dollars Summary
Chope-Dollars will appear in your Chope account within 72 hours from the dining date.


We've extended the expiration date of the Chope-Dollars you've earned in 2018! Refer to the chart below for the full breakdown of the Chope-Dollars expiration logic.

You can also find an itemised breakdown of your Chope-Dollars sorted by expiration dates in your profile on www.chope.co here.

Chope-Dollars Expiry

In light of the temporary pause of ChopePerks redemptions, we have extended the expiry dates of Chope-Dollars expiring from 30 June 2020. Please refer to the new Chope-Dollars expiration logic below.

Chope-Dollars Expiry New June 2020

You can find the itemised breakdown in your profile on www.chope.co by following the steps below!
This can also be viewed in your profile on the Chope app in December 2019, so look out for upcoming app updates. Chope-Dollars Expiry
Unfortunately, no. The expiration date of Chope-Dollars will not be extended for anyone, under any circumstances.

Move up tiers to

The higher you go, the more your Chope-Dollars multiplier! Bigger multipliers lead to faster Chope-Dollars earnings.

Table 2. below provides the multipliers for each tier, as well as an example of how a Chope-Dollars promo code would work.

C$ earned per booking

Use of promo code to earn extra 200 C$

Chope-Dollars Earnings
Table 2.

All users will earn a base amount of 100 Chope-Dollars per reservation when they first start booking with Chope. As you go up the tiers, the multiplier will kick in to give you more Chope-Dollars for each reservation*. The higher your tier, the higher your multiplier. Do note that you can only enjoy the multiplier by booking through the Chope app or website.

For example, if your tier jumps from Silver to Gold and your multiplier increases from 1.25 to 1.5x, every reservation you make as a Gold user will give you 150 C$ (1.5 x 100 C$) compared to 125 C$ as a Silver user.
No, it does not. The multiplier only applies to the base amount of Chope-Dollars earned per reservation (100 C$) and not any other Chope-Dollar promotions or specials.

If a person with the 1.5x multiplier makes a booking and applies a promo code that gives them additional 200 Chope-Dollars, then the total Chope-Dollars earned for that reservation would be: [1.5 x 100 C$] + 200 C$ = 350 C$

Please refer to Table 2. above for an example of how it would work.
Your membership tier, requirements, and multiplier are tied to the city you registered in. If you registered in Chope Singapore, Hong Kong, Bangkok, Bali, Jakarta, or Phuket, your status and multiplier will not change for reservations made in those cities.
Redemption is easy! Simply:
  • Download the Chope app here.
  • Under the Profile tab, select "View Rewards" and scroll down to View More Rewards. Tap to redeem your preferred reward.
  • Your restaurant dining vouchers/discount codes will be emailed to you shortly. For KrisFlyer redemptions, KrisFlyer miles will be credited to the diner's KrisFlyer account within 30 working days.

For more information about Chope Shanghai rewards and redemptions, please email support.id@chope.co for assistance.
To view your options, please go to your Chope app profile page.
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